Director of Sales

  • Full Time
  • Cipanas

Website Palace_Cipanas Palace Hotel Cipanas

General Requirements:

  • Minimum 2 years experiences at 4-5 stars hotel in similar position
  • Excellent Leadership skills with proven coaching and mentoring capabilities
  • Able to multitask in a fast paced environment
  • Management experience required
  • Fluent written & spoken English
  • Computer literacy

Duties and Responsibilies:

  • Analyze current and potential markets/trends, coordinate all activities to maintain and increase revenue through added business volume and increased rate.
  • Procure new and repeat business for the hotel monitoring contact with: corporate, airlines, travel agencies & wholesaler, commercial house, private clubs and professional associations within local, domestic and international markets.
  • Assist Director of Sales & Marketing to create and implement special programs to achieve greater productivity through:
    • Increasing average rate.
    • Increasing overall occupancy.
    • Increasing business volume during difficult periods.
    • Increasing local food and beverage banqueting sales.
    • Enhancing the image of the hotel in the local community.
  • Plan and execute sales trip to major market areas.
  • Attend major travel functions to promote sales for the hotel.
  • Direct all sales activities for Assistant Director of Sales, Senior Sales Manager, Sales Managers and Executive to ensure they meet the goals of the Revenue.
  • Ensure training needs analysis of sales staff is carried out and training programs are designed and implemented to meet needs.
  • Conduct weekly reviews of sales personnel activity to ensure targets and sales objectives are being met.
  • Carry our personnel related to include but not limited to: interviewing, induction, appraising, coaching, counseling and where necessary, disciplining to ensure staffing and productivity as appropriate.
  • Produce monthly sales report and forecasts.
  • Meet with the guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.
  • Establish and continuously update mailing lists.
  • Perform related duties and special project as assigned.
  • Assist in preparing the annual business plan for the department.
  • Monitor the department’s budget and proactively recommend corrective action where necessary.
  • Control cost whilst ensuring guests get value for money.

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